July 30, 2026 : The Supreme Court has held that elevators must be treated as “common carriers,” placing a heightened duty of care on manufacturers, maintenance contractors and building owners to ensure the safety of passengers. In a significant ruling Read more…
June 9, 2026 : A District Consumer Disputes Redressal Commission in Haryana’s Kaithal has held ICICI Bank liable for deficiency in service and unfair trade practice after the bank imposed a lien of ₹34.90 lakh on a customer’s savings account Read more…
April 24, 2026 : In a significant ruling reinforcing consumer protection in insurance disputes, the Delhi State Consumer Disputes Redressal Commission has held that an insurance claim cannot be denied merely on allegations of non-disclosure of pre-existing illness without credible Read more…
April 23, 2026 : The National Consumer Disputes Redressal Commission (NCDRC), New Delhi, has ruled that an insurance company cannot repudiate a fire insurance claim based on mere suspicion in the absence of cogent evidence establishing fraud or wilful misconduct Read more…
March 18, 2026 : The Delhi State Consumer Disputes Redressal Commission has enhanced compensation in a consumer dispute against Reliance Jio Infocomm Ltd. and Reliance Retail Ltd., holding that failure to activate an international SIM card despite payment constitutes a Read more…
March 18, 2026 : The Central Consumer Protection Authority (CCPA) has initiated enforcement action against multiple entities for violations of consumer rights and unfair trade practices in the e-commerce sector. Responding to supplementary questions in the Lok Sabha, Union Consumer Read more…
January 31, 2026 : The National Consumer Disputes Redressal Commission has held that prescribing allopathic medicines without a recognised medical qualification amounts to deficiency in service and negligence by operation of law. Setting aside the orders of the fora below, Read more…
January 30, 2026 : In a detailed ruling reaffirming consumer rights in health insurance matters, the District Consumer Disputes Redressal Commission-II, U.T. Chandigarh has directed Max Bupa Health Insurance Company Ltd. to reimburse a maternity claim, holding that the insurer’s Read more…
January 30, 2026 : The State Consumer Disputes Redressal Commission, U.T., Chandigarh has partly allowed an appeal filed by Dheeraj Khanna, holding Liberty General Insurance Limited guilty of deficiency in service for wrongfully repudiating a home insurance claim arising out Read more…
January 16, 2026 : The Central Consumer Protection Authority has taken suo motu action against the unauthorised sale of walkie-talkies on e-commerce platforms, imposing penalties on major online marketplaces for regulatory breaches and misleading advertisements. The Authority found more than Read more…