News Citation : 2026 LN (CGRERA) 6
The Chhattisgarh Real Estate Regulatory Authority has directed a real estate developer to pay interest to a homebuyer for failing to provide essential amenities within the promised timeline at a housing project in Raipur.
The order was passed by Chhattisgarh Real Estate Regulatory Authority in a complaint filed by a homebuyer residing in the “Sai Ram City” project at village Pacheda, Raipur district. The project is being developed by Vindhyavasini Infrabuild LLP and is registered with the authority under the Real Estate (Regulation and Development) Act, 2016.
According to the complaint, the allottee purchased Plot No. F-14 in the project and was assured at the time of booking that regular water supply, stable electricity, a water tank, transformer installation, and development of gardens, play areas, and common facilities would be completed within the stipulated period. However, even after the expiry of the project’s completion timeline, these basic amenities were not provided in a regular or adequate manner.
The complainant stated that water supply remained irregular and insufficient, electricity connections were unstable due to the absence of a permanent transformer, and common areas including gardens and play zones were yet to be developed. Despite repeated representations to the promoter, no effective corrective steps were taken, prompting the allottee to approach the authority under Section 31 of the RERA Act.
The promoter contested the complaint, arguing that the project was still under development and that temporary arrangements for water and electricity had been made. It was also submitted that construction delays were partly attributable to the COVID-19 pandemic and that applications for project extension had already been filed. The developer further claimed that amenities would be completed before final completion of the project.
After examining the pleadings, documents, and statutory obligations, the authority held that the promoter was duty-bound to ensure timely availability of essential services to allottees. The authority noted that under Sections 11 and 18 of the RERA Act, the promoter is responsible for providing basic infrastructure such as water and electricity within the declared timeline, irrespective of whether the overall project development is complete.
The authority rejected the promoter’s objections on maintainability and limitation, observing that the complaint was filed within the permissible period calculated from the revised completion date after accounting for pandemic-related extensions.
In its final directions, the authority ordered the promoter to pay interest to the allottee for the delayed provision of basic amenities. The interest has been calculated on the amount paid for the plot at the rate of 10.80 percent per annum, applicable from 1 September 2025 until the date the project receives a valid completion certificate. The interest amount is to be paid on a monthly basis.
The authority also clarified that restrictions earlier imposed on sale or transfer of project plots would continue to operate, subject to recoveries made under applicable legal orders. Copies of the order were directed to be forwarded to the Registrar of Chhattisgarh RERA and district authorities for necessary compliance.
The order reinforces the principle that homebuyers are entitled to timely access to basic living amenities and that promoters cannot defer such obligations on the ground of incomplete project development.
